Refund policy

We offer a 30-day return policy. This means you have 30 days after receiving your item to request a return.

To be eligible for a return, the item must be in the same condition as when you received it, unworn, unused, with tags, and in its original packaging. You also need the receipt or another proof of purchase.

To initiate a return, you can contact us atthetech0349@gmail.com contact us. Please note that returns must be sent to the following address: [INSERT RETURN ADDRESS]

If your return is accepted, we will send you a return label as well as instructions on how and where to send the package. Items sent back to us without first requesting a return will not be accepted.

For questions about returns, you can contact us anytime atthetech0349@gmail.com contact us. 

Damages and issues
Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you received the wrong item, so we can evaluate and resolve the issue.

Exceptions / non-returnable items
Certain items cannot be returned, e.g., perishable goods (e.g., food, flowers, or plants), custom-made items (e.g., special orders or personalized items), and personal care products (e.g., beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please contact us if you have questions or concerns about a specific item.

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchange
Returning the item you received is the fastest way to get the item you want. If the return is accepted, you can purchase the new item in a separate transaction.

European Union  – 14-day withdrawal period
Regardless, you have the right to cancel or return your order within 14 days without giving a reason if the goods are shipped to the European Union. As described above, the item must be in the same condition as when you received it, unworn, unused, with tags, and in its original packaging. You also need the receipt or another proof of purchase.

Refunds
We will notify you once we have received and processed your return, and let you know if the refund has been approved or not. If approved, you will receive an automatic refund to your original payment method within 10 business days. Please note that it may take some time for your bank or credit card company to process and post the refund.
If more than 15 business days have passed since we approved your return, please contact us at thetech0349@gmail.com.